🚀 2-Month Free Trial
Smart queue management
Build the hype.Hide the wait.
Match the right party to the right table, cut idle gaps, and run peak service with calm, predictable queue flow.
2-month free trial on your first branch · No credit card
The problem
Peak hour breaks when space and time misalign
The problem
Three leaks at the door
Manual lists and guesswork create friction exactly when every seat counts.
Wait times
Unpredictable waits
Guests bail when estimates feel wrong—before they ever sit down.
Idle gaps
Slow turn cycles
Minutes lost between “table ready” and the next seating add up fast.
Seating
Mismatched parties
A two-top at a four-top keeps the line moving but wastes capacity.
The solution
Operational discipline for every rush
MyTurn is a queue engine for restaurants—not a generic waitlist. Deterministic rules, smart matching, and live floor visibility in one flow.
Clear queue lifecycle
WAITING → CALLED → SEATED → FINISHED with LINE updates and auto no-show handling.
Smart table matching
Seat the best-fit party the moment a table clears—fewer idle gaps between turns.
Live floor visibility
Track ready-to-seated time and throughput so every rush gets measurably tighter.
Core Features
Built for peak-hour ops
Everything your host stand needs to seat faster, waste fewer tables, and keep guests informed.
Deterministic Queue Logic
Enforce a structured customer journey (Waiting → Called → Seated → Finished) with automated no-show detection and status syncing.
No-Show Rate
-45%
Smart Recommendations
Instantly suggest the ideal party size the moment a table clears to maximize seat utilization and occupancy.
Utilization
98%
Idle Gap Analytics
Monitor the critical minutes between a table clearing and the next seating to reclaim lost capacity and increase daily turns.
Throughput
+18%
AI Owner Copilot
Unlock predictive staffing alerts, bottleneck forecasting, and automated off-peak LINE promotions.
AI Copilot
Pro Tier
Queue Autopilot
Automate table assignments by letting the system suggest the next optimal party for staff to confirm with a single tap.
Staff taps
-80%
Get Queue from Home
Allow guests to secure a spot in line remotely via mobile web, reducing physical host stand congestion and walkaways.
Status
Coming Soon
Global Support
Designed for diverse venues
Built to support multicultural operators while keeping guest check-ins friction-free.
Multilingual Operator Panel
Staff can manage queues, table layouts, and settings in English, Thai, Simplified Chinese, or Traditional Chinese.
Web & LINE QR Check-In
Guests scan a QR code to check in instantly via any mobile browser or inside LINE. Zero friction, no app download.
Universal Queue Numbers
Guest-facing screens and notifications display numbers in English, ensuring clear communication with international tourists.
Live queue position
Guests see place in line and ready-time estimates.
Built for Thailand
LINE is the default channel—no new habit to learn.
Fewer no-shows
Timely nudges keep parties showing up on time.
Lightning-Fast Deployment
From Zero to Live in 10 Minutes
Three steps. No IT project. Live before your next rush.
01
Table Configuration
Choose Your Layout
Pick a venue preset (Café, Hotpot, BBQ, Casual) and fine-tune table categories to your floor plan.
02
Hours & Queue Logic
Set the Rules
Set hours, peak modes, and no-show timers—MyTurn handles the rest.
03
TV Display Ads
Monetize the Idle Screen
Play promos on waiting-area TVs when the queue is empty.
How It Works
4 Steps to Total Floor Discipline
Map Your Floor
Quickly layout your table categories and exact capacities in minutes.
Streamline the Queue
Track waiting, dining, and ready states directly from a single intuitive dashboard.
Algorithmic Seating
Let our smart suggestion engine instantly seat the perfect party next.
Capture Wasted Revenue
Review idle gap metrics and unlock hidden capacity during every shift.
Our Vision
Beyond the Queue: The Future of Operations
MyTurn is the flagship product of HawDi Technologies. We started by building the operational discipline layer to solve the hardest bottleneck in F&B: peak-hour capacity. But organizing the waitlist is just the foundation.
We are actively evolving MyTurn into an intelligent Space-Time Allocation Engine. By leveraging operational data, our upcoming pipeline includes predictive peak-hour staffing analytics, dynamic off-peak demand generation, and an AI-driven Owner Copilot.
We don't just manage your data. We are building the intelligence to actively optimize your capacity and throughput in the real world.
Pricing
Simple Pricing. Built to Scale with You.
One branch or many—same queue discipline, shared analytics.
Foundation
Start Here
Operational Core
$49
/ month
(per branch)The foundation for eliminating chaos and perfectly matching queues to tables.
Queue & Flow: Unlimited queues, Deterministic Table Matching, and BYOD hardware support.
Customer Comms: LINE & Telegram notifications, plus automated feedback tracking.
Advanced Analytics: Nightly breakdown of peak-hour performance and idle gaps.
Complete Setup: Custom floor mapping, staff accounts, and 1-on-1 remote training included.
Branch Expansion Key: +$29 / month per additional branch
Onboarding & software are 100% free for 60 days. Pay setup & monthly fees only if you decide to continue.
AI Powered
Coming Soon
AI Copilot (Pro Tier)
$99
/ month
(per branch)For high-traffic venues that want to actively predict demand and recover lost revenue.
Everything in Core, plus:
Consultant AI & Predictive Forecasting: Smart peak-hour predictions, bottleneck prevention alerts, and data-driven operational suggestions.
Predictive Staffing: AI-driven traffic spike alerts for kitchen prep.
Dynamic Off-Peak Triggers: Auto-send targeted LINE promotions when tables are empty.
Priority 24/7 Support
Branch Expansion Key: +$69 / month per additional branch · billed monthly · one master dashboard for all locations
FAQ
Frequently Asked Questions
Quick answers before you start your trial.
It is 100% free for 2 months. You do not pay anything upfront. The one-time $199 implementation and training fee is only billed if you choose to continue using MyTurn after your 60-day trial. If you cancel during the trial, you pay absolutely nothing.
Not at all. MyTurn is completely hardware-agnostic. You can run the dashboard on any existing iPad, Android tablet, or computer. Our waiting area display feature also works directly on any standard Smart TV.
Yes. MyTurn fully integrates with LINE notifications and web-based queue tracking so customers can monitor their status anywhere, without needing to download a new app.
No problem. Your host can manually enter their name and party size into the tablet. The customer can then simply relax and watch the waiting area TV display to see when their queue number is called.
Absolutely. You can manage all your restaurant locations from one centralized master dashboard. We offer discounted Branch Expansion Keys ($29/month for Core, $69/month for AI Copilot) as you grow.
No. MyTurn operates on a simple month-to-month subscription. You can upgrade, add branches, or cancel at any time without penalty.